Talk to the people who built it.
Every enquiry goes to the same team that maintains LuminaiPay. Pick the reason closest to yours so it lands with the right person first time.
Pick a reason, we do the routing.
Each of these opens a message with the subject already filled in. Tell us what you are trying to do and we will answer with specifics rather than a brochure.
Getting started
You want to see whether LuminaiPay fits your billing, and what connecting your existing gateways would involve.
info@luminaipay.comWhite-label partnerships
You want to launch a property, school, retail, gym or crowdfunding platform under your own brand.
info@luminaipay.comDevelopers and integration
API questions, sandbox access, webhook behaviour, or a specific gateway you need supported.
info@luminaipay.comBilling and accounts
Questions about your own invoices, plan, or account with us. Existing customers only.
info@luminaipay.comPrivacy and data requests
Access, correction, deletion or portability of personal data, and anything else under the Data Protection Act.
info@luminaipay.comCareers
Open applications and questions about working here. There is more on the careers page.
info@luminaipay.comWho you are writing to.
LuminaiPay is billing infrastructure built and run by Luminai Tech Limited, the same company behind the property, school, retail, gym and crowdfunding platforms it powers.
- Legal entity
- Luminai Tech Limited
- info@luminaipay.com
- Hours
- Monday to Friday, 9.00am to 5.00pm East Africa Time
- Response time
- One working day for most enquiries. Data protection requests are answered within the statutory period.